Dedicated On-Site and Remote Staffing

ACC will provide a team for both onsite and remote support to meet your business requirements.

Proactive Network Management

ACC monitors, reacts to, and resolves network-impacting issues to limit business disruption.

Proactive Maintenance

ACC schedules weekly, monthly, and quarterly maintenance for your workstations and servers and data backup integrity.

Unlimited Helpdesk

Clients have unlimited access to our East Syracuse, NY-based Helpdesk team during standard business hours.  Additional assistance can be available on nights, weekends, and holidays.

New Client Onboarding

To stabilize a new client’s environment, we follow a detailed onboarding checklist. This ensures network performance, security, and data backup is in place. Upon completion of onboarding, clients are provided a health assessment to prioritize recommendations to assist with budget planning.

Server and Workstation Endpoint Protection

With today’s increasing security threats, anti-virus protection alone is not enough. ACC deploys a layered security stack including anti-virus, patch management, DNS blocking, and remote monitoring.

Network Security

Our team of certified professionals utilizing modern security practices will provide solutions that fit your business environment and industry compliances. Solutions will account for network infrastructure, email, and staff testing and training.

Employee Onboarding/Offboarding

On your new employee's first day, ACC will assist in ensuring they have email, network, and application access based on department and group policies. Upon their departure, ACC will remove all access to eliminate security risks.