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Data Recovery
Data Recovery Services
Data lost? Back-up failed? Don't panic! No one can escape data loss.
ACC has joined forces with the industry leader, Ontrack Data Recovery™ to offer you a range of cutting-edge solutions, helping you to combat data loss for good.
With nearly 20 years of experience, Ontrack can perform recoveries on every operating system and storage device. ACC is now offering its clients:
- Worldwide 24/7 customer support
- Fast track access to over 100 data recovery engineers
- A range of of service levels desgined to suit any budget
- High quality, cost effective, DIY software
We now offer you a service that has the expertise to recover data from all situations:
- All causes of data loss - from simple to the most complex and catastrophic data loss situations - including viruses, natural disasters, accidental deletion, system crashes, corruption, hardware failure and more.
- All types of devices and systems - from hard drive recovery to recovering RAID systems - laptops to MP3 players. Ontrack Data Recovery can even recover data from storage or database systems that are unique to your organization.
- All types of media - including laptops, desktops, servers, RAID, tapes, digital cameras, PDAs, MP3, and all media
Data Protection Tips
- Store computer equipment in a safe environment. Your computer should be in a dry, cool, controlled environment that is clean, dust-free and secluded.
- Backup data regularly. Back up data at least once a day with reliable tapes or other storage devices, always verifying that the correct data is backed up. This data should be encrypted and brought off-site in the event there is an emergency (theft, flood, fire, etc..) at the office.
- Use an uninterruptible power supply (UPS). In the event of a surge of electricity or lightning strike, an uninterruptible power supply protects the computer from becoming damaged. In addition, a UPS has a battery backup that keeps the computer running, allowing customers to save the data and avoid data loss. If UPS is not a viable solution, a surge protector is also a good investment.
- Run a virus scan regularly and update it as frequently as possible. Computer viruses are one of the worst enemies to data protection. Good anti-virus software tests their system for sequences of code unique to each known computer virus and eliminates the infecting invader.
- Be aware of strange noises. Should you hear strange noises or grinding sounds, you should turn off your computer immediately and call an ACC. Further operation may damage their hard drive beyond repair.
- If you do experience data loss, you should contact ACC as soon as possible.
Tips for Successful Data Recovery
There follows a number of tips for safeguarding data against additional damage in the event of data loss. Perhaps the most important tip is to never assume that data is irrecoverable. Professional data recovery services offer the expertise and tools required to recover data quickly and successfully.
Physical Damage
Physical damage can manifest itself in many forms including clicking, grinding, spinning or other strange noises. If you suspects physical damage, these tips can help reduce further data loss:
- Do not shake, disassemble or attempt to clean any hard drive or server that has been damaged - improper handling can jeopardize the data recovery process
- Never attempt to operate any visibly damaged devices
- Turn off computer immediately - further operation may damage data beyond repair
- Do not use recovery software since it may destroy what was otherwise recoverable data
- Do not place a fire-damaged drive in refrigerator to cool media and do not try to remove hard drive - ship entire computer for recovery
- Never attempt to dry water damaged media by exposing it to heat. Instead, place the media in a container that will keep it damp before shipping
- Physical damage, no matter what the cause, requires clean room attention
Non-physical Damage
- Users may see messages such as “No OS found”, “Corrupt Volume” or may simply be missing files and folders
- Shut the computer down immediately. The longer a damaged hard drive is left running, the more data that can be irretrievably lost
- Do not run “CHKDSK” or “VRepair”
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